9:00am – 5:00pm US PST, Monday through Friday.
Email us at firstname.lastname@example.org or use our LIVE CHAT feature during business hours to reach our customer service team.
Write to us at 1433 12th Ave, Suite A-1, Seattle, WA 98122
Call us at 206-557-4525.
OUR SHIPPING POLICY
We strive mightily to make and ship all orders placed before 12:00 PM PST by close of the following business day, unless otherwise specified. But, alas, we currently only ship to addresses within the continental United States. We’ll be sure to make an announcement when we’re able to ship to our friends and loved ones outside the continental US.
If you can wait a few days for your Knack to arrive at its destination, our flat-rate ground shipping will get it there for $9.00. If you need to upgrade to rush shipping for last-minute thrills, we offer expedited shipping. Select 2-day shipping for $18.00 or overnight for $35.00.
If you have questions, special handling instructions or a desired turnaround time for your Knack, just contact us and we’ll let you know how we can help.
OUR 100% SATISFACTION GUARANTEE
You put love and care into your Knacks and we’re committed to doing the same. We carefully pack and ship your gifts to make sure that they arrive in perfect condition, just waiting to be unpacked with awe. We’re certain that your gift recipients will love their Knacks, but if something goes wrong in transit or your experience is anything less than stellar from start to finish, we’re here to make it right. Contact us at email@example.com or 206-557-4525.
HELP QUICK LINKS
Knack is currently hiring experienced developers, buyers, and sales personnel. Send your resume to us at firstname.lastname@example.org.
Our press team thrives on sharing compelling stories. If you’re a member of the media eager to learn more about Knack’s story and services, please contact PR Director Kirsten Andresen: kirsten(at)kirstenandresenpr.com.