To our valued Knack community,
For the greater health of our community, our Governor has asked all citizens of Washington State to stay home for the next two weeks. All non-essential businesses have been asked to suspend operations that require employees to leave their homes.
For this reason, we have temporarily put all website order placement on hold to allow our fulfillment team to be at home. You can still browse, create, favorite, and add gifts to your cart for future purchase, but we will not be accepting payment for orders during this period, which is currently expected to last through April 8, 2020.
For our corporate customers, your account representatives will remain working from home and available to help you plan future orders. You can reach them via chat during working hours, or via email at firstname.lastname@example.org.
Please know that it has filled our hearts with joy to witness the outpouring of care packages, get well gifts, missing you gifts, and other emissaries of care our community has sent over the past few weeks. We're honored to have played a small role in keeping people connected during this crisis, and we look forward to serving you again in the near future.
In the meantime, stay safe and take care of each other!
Knack Founder & CEO